PKSHA Technology saw measurable results by integrating Microsoft Copilot for Microsoft 365 — empowering employees to complete tasks faster, improve documentation, and enhance overall productivity. This customer success story outlines how the AI solution helped streamline workflows and reduce context switching in a tech-forward company. Read the story for lessons learned and ideas on how your organization can use Copilot to streamline day-to-day work. Contact Rack Systems to discuss what these results could look like for your business.